Hi, I will be happy to assist you, and it is my goal to make you a very satisfied customer! This may take a few minutes, so thanks for your patience.
Yes, that is correct. Say, for example, that the original support order was for $1,000 and the new support order is $1,500. You subtract the old from the new to determine the difference. That difference is $500. You then divide $500 by the original amount of $1,000 to determine that there is a 50% increase.
I guess you were given incorrect information - they said divide the difference into the new order. No, you divide the difference by the old order to find the increase from the original amount.
Can I give you some figures and you tell me if thertes been a 15% increase
Give me few minutes, I'm a one finger typer
The old order was 289.00 per month and it increased to 336.00. Was this a 15% increase
It's about a 16.3% increase.
I came up with 13.98%
A 13.98 percent increase only takes it to about $329.40
The increase was more than 15%
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