Hello. Would you tell me what I need to do next?
it says 1) i have to provide a full and complete statement of my actions
2)a full and complete accounting of how I acquired the item
3)I have to transport all the items to them
4)my full accounting of my prior disposition
of any counterfeit item
no it is otterbox
it comes from china, and that company even provided me with some kind of certificate
there is a COMPLAINT accompany with the letter
I don't know..
How can I know that?
there is not any stamp on it
It is just like an ordinary letter, but with a COMPLAINT
they only mentioned one of the items i sold. so the total money is 33.78
do I have to pay the money?
That is just too much for me..I am a student..
....What if they actually sue
that really scares me
so I'd better call them and tell them?
what if the get the information and still want me to pay the money?..
How can I make a firm agreement with them?..
like a paperwork?
Do you think I should get lawyer for it?
I really hope so...
Thank you so much for being considerate
should I ask them to send me a letter promising that they won't sue me before I tell them where i got those phone cases?
Is that too strong? Like a threaten?
OK. So how much money do you think I should pay them?
Ireally have no idea...
But they are demanding 20,000...
Ok I will try talk to them today or tomorrow...
Can I ask you further question after I talk to them?
:)Thank you so much for helping me...
Do I have to select service right now? or can I do that after I talk to them?:)
OK I get it!
Thank you I'll rate now
Hi! I am going to call them tomorrow. Do you think I should provide them with the info of the people who buy from me? And what if a person is in this situation and is an international student? Do you think he/she should let them know this?
Hello. They asked me for every receipt on my paypal and the screenshot of the purchase that I made originally from the factory... but they said they have to pass those information up to otterbox before they can make any information. Do you think I should give them the information? Or should I insist on having a promise before I give them the information?
They say.. They are not going to sue me during the negotiation.. And the goal of them is to prevent sue and reach settlement between their client and me... They basically say nothing...
This is what they request...
You could offer to give them the information they are looking for, but with the names redacted. That way, they can evaluate what you have, but you still have something to hold in order to get the lawsuit waiver. Also, you should ask that the negotiations thus far be memorialized in a letter or email (probably email). That way, you are protected during the negation process and you can hold them to their word. If you don't have anything in writing, they can always deny they promised something.
Do you mean the buyers' names?
Ok I hope so.... Should I provide them with the money in every sale?
Should I refund them the item they have bought at this time? Since they actually bought one from me..
O I mean refund this law firm.. Since they actually bought one and confirmed with otterbox that the case was counterfeit...
I have a total sale of about $6000, but I only make less than $2000 from it, which is my total net surplus. Because of the shipping fee, and the cost of my resources etc.. So how much money do you think I should offer them at most?..
PS.. Should I start a new conversation after this question?..
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