If I were you, I would write a letter to the airline and explain the situation. I would include the names of the family and friends who were waiting to confirm their plans, along with notarized statement to that effect, and also include the names of the airlines agents (if known) who advised you to put the tickets on hold. I am assuming that you've already attempted to reach out to those agents, but if not, I would do so immediately.
If the airline terminates your account anyway, then you could sue (though please note that I'm assuming that the terms of the program do not allow the airline to cancel for any reason ... if so, then you would not have recourse). In the lawsuit, you'd need to present evidence that the termination was incorrect because there were no fictitious reservations. That would require testimony
from the family and friends, as well as your own testimony regarding what you were told by the agent. You'd also want to make it clear that you earned your status in the program with continued business and that you had a legal right to your status because of it.
Does that answer your question? Please let me know if you need clarification, as I am happy to continue helping you until you are satisfied. Also, your positive feedback is much appreciated.
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