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You indeed do have a valid claim to file against United under the Iowa Consumer Fraud Act. The measure of your damages would be the equivalent cash value of the airline miles they told you would be returned. If you prove the misrepresentation was intentional, you could obtain double or treble your established economic damages (i.e., 2 to 3 x the value of the airline miles as punitive damages). Finally, attorneys fees would be obtainable by you if you win the lawsuit. You will not, on the other hand, be able to recover all expenses incurred during the suit (that's not generally recoverable).
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