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The public transportation system has to make reasonable accommodations for those with disabilities and handicaps to have access to public transportation, be that the special Access van system or regular transportation. The access van was supposedly developed for those with handicaps that prevent them from being able to ride the regular handicap accessible public transportation systems.
If you are not physically able to ride the regular public transportation that is handicap accessible and they are denying you the right to use the Access van system, then you would have a right to file a suit for discrimination under the Americans with Disabilities Act and you would start by filing an appeal to the transit authority for access and providing them medical proof of your need for the Access service and proof that you cannot ride the regular handicap accessible transportation. If you are denied, then your next step I am afraid is to file a civil suit in the court against them for violation of the ADA and also file a complaint with the US Department of Justice Civil Rights
Division for denying you access to a public accommodation.
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