Thanks for responding. That's very odd that it says that it ends our session, as it does not (unless the tech gurus on the site have changed something on your end).
Anyhow, here's how I'd write the letter:
Dear Showcase Honda,
On March 29, 2013, I executed a sales and financing contract with your dealership for the purchase of a Used 2013 Ford Mustang for a total of $44,863.92.
Although you represented both verbally and in writing that this transaction was complete on the terms contemplated by the contracts, on ___________ (date) you repossessed the vehicle after informing me that you could not obtain financing on the terms promised. Further, I paid a cash down payment in the amount of $3,000.00 which you have refused to refund.
Although you have breached your contract through your actions of illegally repossessing the vehicle, in addition to violating the Arizona Consumer Fraud Act, I will agree to a cancellation of this transaction and a settlement of my claims if you will return the $3,000.00 down payment.
Please return the $3,000.00 down payment to me, by sending the certified funds to me at _____________________________(your address). Should I not receive the funds within 10 days of the date of this letter, I will file a lawsuit in small claims court for the down payment in addition to penalties under the Consumer Fraud Act, and I will contact the Arizona Attorney General
's office to press prosecution by the State under the Act.
I hope we can resolve this dispute amicably. Please contact me should you have any questions.