Dear Customer, I will assume that you have a record of the money that has been garnished, and as you have filed the late returns, the amount you owed, plus penalties. Therefore you will have an accurate accounting of the amount you can carry forward on your new taxes.
There is a "tax advocate" for the State of Virginia that you can contact to assist you with problems such as this, when you call, or write, you need to have all of the relevant information to your issue present so they can discuss the matter with you directly, but I believe this will be your best recourse as your dealing with a third party vendor that only has an interest in collections as opposed to assisting you with future tax payments may be the significant issue here:
Taxpayer Rights Advocate Virginia Department of Taxation P.O. Box 546 Richmond, VirginiaNNN-NN-NNNNbr/> Phone:(NNN) NNN-NNNNfor Individuals Phone:(NNN) NNN-NNNNfor Businesses FAX:(NNN) NNN-NNNN/p>
The State uses the "Tax Advocate" as a way to address overpayment credits and rights to apply the amount for future tax years when there is an issue such as the one you describe. I hope the above is helpful, and that the matter can be quickly resolved, if I have missed the issue (or if that route has already been tried and you need further information), please let me know and I will follow up directly.
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