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Yes we have told him that it isn't working right many times and he has came and he has sent his employees and he has sent other contractors and none of these people are trained to work on a geothermal system. They keep trying this and that and the problems are still there. I have told him to get someone from the company where the unit comes from and he refuses because they want him to pay there flight and labor costs and he dosen't want to spend that. I am in northern WI. and the home company is in Indiana. We did not get anything in writing reguarding the cost of heating and cooling at the time of purchace, but he and his grandson who worked for him then, both sat at our kitchen table and told me and my wife that we would be able to heat and cool our home for around $1000.00 per year. That is why we signed the contract.
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