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Recently amended USPS regulations on discontinuance of a postal facility (36 CFR 241.3) outline the decision-making process. (A link address is provided HERE and below for your review.)
According to the regulations, there is to be a feasibility study based on criteria such as insufficient customer demand, insufficient workload for existing employees, availability of reasonable alternate service access, and profitability, among other considerations. (39 CFR 241.3(a) 3) The USPS must provide to the public served by the facility notice of the feasibility study and a questionnaire on closure impacts to the community. If the USPS decides, based on the results of the study, to propose the closure, then the next step is to issue a formal written proposal assessing its effect on community postal needs, the overall effect on the community, effect on employees, and cost savings. The public is entitled to a public meeting and has 60 days to comment on the proposed action before the USPS issues a determination.
After the USPS issues its final determination, which is posted in local postal facilities, the public may appeal the decision to the Postal Regulatory Commission within 30 days. After that, the commission can refer the matter back to the USPS for further consideration.
and a direct link to the relevant Code of Federal Regulations