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You can use the replies to the BBB as proof of an obligation to you. You will have the burden of proof to establish the amount of money that is owed and the fact an obligation is owed. In the small claims process you must articulate what is owed and why. You can call the gentleman as a witness and question him under oath about the obligation.
One other point. If the business is incorporated, the gentleman cannot represent the business. Only a sole proprietor can represent himself. What this means is that he may not be able to present a defense.
The answer if you properly prepare for the small claims hearing, can establish evidence to substantiate the debt and non payment then you will be able to get a judgment in your favor.
The court is without power to force a payment, but with a judgment you can proceed to collection.
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