Hello again, Angela, and thank you for the additional information. I'm so sorry that happened to you.
Yes, the argument could be made that the business had a legal duty to take action where they were made aware that a criminal act was taking place against a customer.
Under state law, a possessor of land who holds it open to the public for entry for his business purposes is subject to liability to members of the public while they are upon the land for such a purpose, for physical harm caused by the accidental, negligent, or intentionally harmful acts of third persons or animals, and by the failure of the possessor to exercise reasonable care to
(a) discover that such acts are being done or are likely to be done, or
(b) give a warning adequate to enable the visitors to avoid the harm, or otherwise to protect them against it.
Here is a link that sets out this principle and provides additional information on this issue:
I hope this helps clarify the situation for you.
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