Ask a Lawyer and Get Answers to Your Legal Questions
Thank you for your question.
When you ordered the computer, you clicked and agreed to a Sales Agreement which controls this situation.
You do have legal recourse against this website and have a right to cancel the order and receive a refund under the Sales Agreement. However, any lawsuit you bring must be brought in Los Angeles.
Your best course of action is to continue putting pressure on the company for a refund and to ask for your complaint to be elevated to a manager when you call in. You should try to make sure that your complaint is handled by someone that you can contact on a direct line and that the complaint won't be passed around to different customer service representatives. Doing this is a better idea that undergoing the expense of filings a lawsuit in LA.
Please let me know if you have any further questions regarding this matter.