TMcJD : Hi, I will be happy to assist you, and it is my goal to make you a very satisfied customer! This may take a few minutes, so thanks for your patience.
TMcJD : You DO NOT have to pay for any work that you did not approve. That is why a good shop, when you request certain work, will always get a written estimate signed by you before they do anything -- so there's documented proof that you approved certain work.
TMcJD : Taking a car in for an oil change and then verbally approving that a power steering pump/component leak be fixed (after being told it was covered by insurance) is certainly not also an approval of the numerous other things that they did to the car.
TMcJD : There's absolutely no way you could have accidentially approved all the other work -- they are all separate components of the car and complete unrelated to power steering or an oil change (except perhaps the tie-rod ends).
TMcJD : The best thing to do here is get a local attorney involved. Shops do have the right to hold vehicles as a lien to receive payment for work completed. However, since you didn't approve the work, you need an advocate on your side that can help you navigate your legal remedies.
TMcJD : Getting an attonrey involved puts fire under their feet to take action. An attorney will usually begin by sending a demand letter via certified mail threatening suit if they don't immediately release your car after you pay for services you did approve. The next step would be a lawsuit.
TMcJD : Please let me know if I can provide clarification or additional information.
TMcJD : If not, please leave me a poitive rating so I can receive creidt for my work.
TMcJD : Thanks and have a great day.