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i was in a car accident 2 months ago. unfortunately i had just switched my auto insurance to just cover liability. my insurance didn't really put much effort into the whole case and they both kept giving me the run around. finallly the investigation was over. the other partys insurance had got my car appraised and said it would be over 3000 dollars on just damages caused to the outside of my car, my insurance was negligent and didnt give me any advice on what do to regarding my car being in the tow yard. the tow place finally sent me a notice of the rates getting higher each day that passes. i decided to take my car out untill the investigations that were going on closed. the other partys insurance couldnt get ahold of the driver , so they say. this is why it took forever. finally after 2 months they figure out that there is not no police report and now only want to cover 1916.00.. 1497 alone came out of my pocket to get my car out. what can i do? the other party was not cooaperating, started saying that i was texting or on the phone . i dont know how to text. i was not on the phone... i am asking this question for my mother. she does not speak english.
sorry for the late reply, how would i go about filling a claim. do i get a lawer or just go down town to the court house. im sorry ive just never been put in this situation.
im in the united states. fresno california
thank you soo much. one more question. should i take to court the person who was in the crash driving the car or the owner of the car which was her father. who is paying the insurance?
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