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The bank in question is Chase Bank. I was told by 2 Chase banks in Arizona that in order to delete a signer off a joint checking account both parties must be present. If not there must be a death certificate shown. The bank in Dallas
just went ahead and took the name off. Of course that is after the account was cleaned out. Plus, $275 bank fees, all in 3 days. The bank also never notified me of this change. I found out when a check bounced, and I got the shock of my life.
Chase Bank in Dallas denied wrong doing at first, but then admitted it. They
also would not send me a copy of the sign-off papers so that I could see the signature.
I'm pushing 80 years of age, and don't need this stress.
One last question. Is chase bank required to send me a copy of the sign-off papers if I requested them? After all how do I know who signed the papers?
Thank you. You have been of great help.
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