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Barrister
Barrister, Attorney
Category: Legal
Satisfied Customers: 34720
Experience:  16 yrs practice, Civil, Criminal, Domestic, Realtor, Landlord 26 yrs
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Dose the State of Maine have a statewide merchandise return

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Dose the State of Maine have a statewide merchandise return policy for businss owners?
Hello,
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No, this is a matter of the particular store policy as to whether they will accept returns or not if there is not a defect with the product. Most stores do as a matter of customer service and goodwill, but there is no legal obligation for them to do so. The exception is if the product is somehow defective, then the merchant has an obligation to either refund the purchaser's money or replace the product under a breach of contract theory.
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According to the Maine Attorney General: "A store is required to give cash refunds only when you immediately find a serious defect and bring the item right back. If your item is not defective, then whether or not you can return it depends on the store's return policy. If their policy is "no returns unless defective", then you must keep the item unless it was somehow significantly misrepresented to you. However, if a store has adopted a cash refund policy for returned goods, then it must honor its policy."
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Thanks.

Barrister

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