If i buy something online and two months later the company says there was an accounting error and I need to pay more money, is this legal?
Country relating to Question: United States
State (if USA): Virginia
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Hello and thank you for allowing me the opportunity to assist you.It depends on the sales agreement. For example, if you see a TV advertised on Best Buy's website for $500, and you go through the steps to purchase it, and then you pay $500 with your credit card, then it's a done deal at $500. Best Buy would not have a valid claim to later say "oooops, we meant to charge you $600 for the TV, so you owe us $100." On the other hand, if you see a TV advertised on Best Buy's website for $500, and you go through the steps to purchase it, and then you pay $200 with your credit card, then Best Buy would have a valid claim for the unpaid $300 ... even if the reason your credit card was not originally charged $500 is due to Best Buy's own mistake. The reason is that the sales agreement was for $500.So, the botXXXXX XXXXXne is that the answer to your question depends on whether your situation is more like the first scenario, or more like the second scenario.Does that answer your question? Let me know if you need clarification, and please remember to rate me positively so that I receive credit for my efforts.Thank you and good luck!
In a nutshell: the item was listed for $200. I bought it at 200. They charged me 200 now they are saying it's an accounting error and I owe them another 100. I have looked at the site and it's an obvious mistake. They changed the website since then. What can I do to protect myself in the future? Would printing out the web page be sufficient proof?
Hi again.Yes, printing out the webpage would be very helpful as evidence that $200 is all that both you and the other party intended that you pay. Even without the printout you may still win a lawsuit if the website were to sue you, however. The burden would be on the website to prove that you agreed to pay more than $200.
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