HIPAA is the main concern for this type of system. You will need to have HIPAA compliant security on the site to prevent hacking and unauthorized access of records and tracking of access of records. This means you will need to engage a computer company that specializes in HIPAA compliant software.

The other issue is practice and license issues and if the therapists are actually practicing therapy through this format, then they need to be licensed in the states they are performing with clients. If the therapists are not actually practicing counseling and are merely providing information and not advising the clients or counseling them, then you may be able to get around this, but it is a very fine line there where they cannot provide advice if they are not licensed in the states where the clients are located. If they will be dealing with clients in their own states, then this is not an issue.

The other issue is if the therapists are doing this for pay, how are they getting paid. Are they paid by the clients and you handle the money as an intermediary and the therapists are independent contractors or are you collecting membership and you are paying the therapists and as such they are employees and this makes a difference on your tax reporting and withholdings.

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