I am handicapped, not in a wheelchair, but legally handicapped and use a walker or cane to get around. I was at the AMC Theatre tonight at Universal Studios and when we walked in, all the handicapped seats were taken by just the average person, non handicapped. I went out to the front and asked someone that works in the theatre to please go in and ask people to please move them so I could have a seat in a handicapped area. I can walk down isles without injuring my hips or falling. The person said that the handicapped area was for wheelchairs only and the seats were for their friends they bring. A handicapped seat is for anyone that is legally handicappted and the theatre would not go in and ask the people to move. I ended up having to walk down one of the isles to get a seat and ended up injuring my hips in the process. When I left, I went to customer service and told them of what had happened and they said that they can't govern who sits where and that if the seats are filled once the previews begin, they cannot ask a person to move even in the handicapped area. I said that was against the law and that I injured myself for having to sit in an alternate seat, they just said sorry and gave me two free tickets to the next movie. I feel that they were completely out of line and going against the law of giving me a seat in the handicapped area assigned. I want to make an issue of this and sue them for doing this to me. This also happened at the Grove Theatre as well in Los Angeles and no one does anything about it. I feel this goes against my rights and I need to do something about this injustice not only for me, but for everyone that goes through this. I am going tomorrow to urgent care now to have my hips x rayed for what injuries I have incurred from this. I also recorded on my phone the entire conversation for my protection of what they said to me. What do you suggest I do? I want to sue and make a statement for all handicapped people like me and make them pay for what they do all the time. This is not the first time this has happend to me, it happens all the time in these theatres making my experience so unpleasant and stressful. I am 56 with two hip problems, full back surgery and problems, 4 heart attacks and more and tired of this kind of treatment from places like this. What should I do? Robert McWilliams

Optional Information:
Country relating to Question: United States
State (if USA): California

Already Tried:
Nothing as of yet. I am seeing urgent care tomorrow for my injuries to my hips. What do you suggest I do. I have many doctors for all my problems I have for my handicap.