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Can I cancel my card after the. 72 hours has passed.

 
PaulMJD's Avatar
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Customer Question

Can I cancel my card after the. 72 hours has passed.

 

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Country relating to Question: United States

Already Tried:
Called them and they offered me a trip free but I am dubious about them as a company. They told me they have an a rating with the better business bureau but they never enrolled from what I can see

Submitted: 287 days and 20 hours ago.
Category: Legal
Value: $25
Status: CLOSED

Accepted Answer

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Expert:  PaulMJD replied 287 days and 20 hours ago.

You can file a claim with your credit card company for a fraudulent charge and the credit card company will investigate and determine whether or not there was a valid contract. Many times on a phone sale like this the credit card company will refund the sale. However, if they produce any actual written contract that you signed they will not refund the purchase. If there is no written contract, then even though the law says there is a 3 day right to cancel, most credit card companies will still cancel and then it is up to the company to try to sue you for Breach of Contract which most all of them never will, but legally if they do and they prove that there was a contract with them and you canceled beyond the 72 hour legal cancellation period, they could win a claim against you.


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Expert TypeAttorney
Category: Legal
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Answered: 7/1/2012

Experience: JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law

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Customer replied 287 days and 7 hours ago.

What would be your fee to represent me or check out the BBB in colorado

Accepted Answer

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Expert:  PaulMJD replied 286 days and 23 hours ago.

Mr. Dennis, I am honored that you would ask me to represent you, but the rules of the site forbid us from representing anyone. As far as the BBB, you can do that at http://www.bbb.org and you can file a complaint on there for them claiming they were rated by the BBB or a BBB member.

Expert TypeAttorney
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Answered: 7/2/2012

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Customer replied 284 days and 22 hours ago.

Ok so I called the credit card company and told them what happened telling them everything. I have 50 days left to make a complaint. My only option is to prove what they are selling does not jive with what they offered. Such as Gurneys for 199o. Only balcony for cruises Offers only available to its members found better deals by going to the web site of the properties they are offering. Do I have a chance despite everything else you so aptly notated?

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Expert:  PaulMJD replied 284 days and 21 hours ago.

Yes, credit cards give more protection than the laws sometimes. They give you protection against not getting what you ordered. Thus, you should make such a complaint and get it removed from your charge.

Customer replied 259 days and 20 hours ago.

So I did exactly that. I told them they did not deliver what they promised.
I further spoke to the Sky Group who is the distributor and they claimed if I was dissatisfied with my purchase I would have to speak to Sea To Ski who told me the opposite. When I had agreed to stay on they had sent me a coupon with no strings attached and when I tried to use it they told me it was not included in the vacation I wanted to book.
I was irate and that day is when called the credit card to tell me how they falsely delivered. One day later after asking for our credit card I got a call saying they would accept the voucher for the free trip. I have noticed that even though I am contesting the charge they have not reversed the charge from my credit card as of yet. Does that take some time? Finally I need to build my case and show who what they promised is false and has no bearing on what they had promised. Of course their counter is that anything said has no bearing to what you signed. In fact they pretty much told me that what I heard on the presentation has no relevance since when you signed the contract all verbal indicators were null and void. Would you start to put out the scam stuff on the computer as of yet? or wait to see what can be resolved or reaching out to the better business bureau in both States one being colorado the home of sea to ski or New Jersey for the distribution company called Sky Group?

Thanks again
Dennis

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Expert:  PaulMJD replied 259 days and 20 hours ago.

The credit card company can take sometimes up to 30 days to remove the charge from the account, depending on their investigation and each company is different, so you need to call your credit card company about the dispute.

Any of their verbal promises cannot change the terms of their written agreement, that works both against you and for you. What I mean is if they are going to try to claim that they did offer to accept something that is not included in the contract, if they did not put it in writing they cannot introduce verbal promises to change the terms of the contract. You need to continue to work with the credit card company as well as the BBB and Attorney General's Consumer Protection unit to let them work to resolve this complaint of yours and do not put anything out on the computer yet, let these agencies and your credit card company resolve the dispute.

Customer replied 259 days and 19 hours ago.

So I contact the BBB in each of the states with a complaint?

And where does one find the Attorney General consumer Protection unit?
Is it a national agency or do they have regional offices?

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Expert:  PaulMJD replied 259 days and 19 hours ago.

No, you just need to contact the BBB in the state where the company is located. Same with the Attorney General, you contact the attorney general's office in the state where the company is located and they will investigate, it is the State Attorney General's office and you call their main number and they will put you in touch with their consumer protection unit.

Customer replied 259 days and 19 hours ago.

Great vthanks

Accepted Answer

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Expert:  PaulMJD replied 259 days and 19 hours ago.

Thank you.

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