Can an automobile company charge a lessee for damages they have no proof of?
I recently leased a new car from an American car company. The dealer agreed to pay off the lease
on my foreign car and turn it in for me.
Two months later, I received a bill for excessive wear and tear. The bill cited 4 instances of stained carpeting, two in the front, two in the back.
These claims are not true. In 39 months, there were only a couple of times passengers rode in my back seat. The light tan interior mats in the front were soiled with dirt that should be expected in a state that has inclement weather all winter long. The carpeting itself was not soiled.
When I asked the company for proof of such damage they initially said they had photos but could not share those with me. When I asked who did the inspection and where, they stated a company they contract
with did it at an auction in another state. They said they must rely on the report from this company but would not provide me with a copy of this report. If I do not pay the damages, they will report me to the credit bureaus.
Is this legal?