A week ago, our deep well stopped working. We have been without water since then. The well driller came out and said he couldn't get the pump out. He said we need to drill another well at a cost of around $30,000. Could the earth have shifted so that the pump is hanging up on the casing? What can we do? Would insurance pay for this type of a loss?
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I will try to answer your question based on the facts you offered.
First of all, with respect to ground shifting, I certainly suppose it is possible. Even a small shift might be enough to jam a pump in a way that it cannot be retrieved.
As far as the insurance, forgive me if I am vague here, but that would depend on your policy. Whether or not this kind of thing is covered would be strictly limited by the language in the policy documents. I know of no blanket law one way or the other.
I hope this helps.
The pump has been replaced before when lightning struck it. There was no problem in getting the pump out then and a new one was installed. The well drillers are now telling me that the casing is crooked and offset. They think the pump fused itself to the casing. I have a homeowners policy and have asked the well driller to talk to the ins. co. because I don't know how to explain it properly. I don't know how the casing could be crooked now when it wasn't before.
I certainly understand your situation. This is not so much of a legal question as some other kind, but I suppose sometimes the ground shifts. Maybe the pump is fused to the pipe. Its hard to know what might be wrong.
I would suggest getting a second opinion from another well company and also talking to your insurance company yourself. If this is the type of thing they cover, they may have contractors the trust who can assist.
I hope this helps. Best of luck to you.
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