Thank you. I am going to break your question down into two parts.Can You Cancel
The answer is yes - you can try. A breach of contract
can mean either a minor breach or a material breach. A minor breach is when the work is done, but done shabbily and not up to standard. However, it is not enough to void the contract. Material breach is when the work is not done at all, or done so bad that it effects the "core" of the contract. In other words, if they were intermittent a few times in their hosting, that is a minor contract. If they constantly have the site lost, it is a material contract. And a material breach of contract releases the other party from their duty (i.e. in your case, paying). Here, arguably that is around $6,500 if you have ten more months to go, and you can file in Small Claims Court (ceiling is $10,000) ask the Court to void the contract.
What you first would do is to send a certified letter demanding that they release you. However, since you have already done that (more or less speaking), and they have not, you'd need to file in Court to do so. Can You Seek Damages
If you can prove that you have the right to break contract due to their material breach, then you have the right to request the difference between what you'd be paying them and what you would be paying someone else (i.e. the damage you are taking due to their failure to keep up the contract), plus your reasonable legal costs. An attorney is recommended.
The only downside is that if/when you file, it may take a while for the matter to be heard and meanwhile, if you stop payment, it may go to collections.
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