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Dear Mr. Michael D Terani,
According to my AT&T phone records, I made frantic phone calls to your TOLL FREE numbers and the assigned attorney several times, only to hear either the recorded response or the answering service.
Never got the reply back from XXXXX XXXXX. This was totally unprofessional and a breach of contract terms.
Not responding to a client in distress, before the court date and letting him know about anything is not an excuse - no matter how big, popular and reputable you are.
If there are written clauses, and policies you have to cheat money out of your clients, it won't do good in the long run.
Instead of building up the defense my case, and working with me to support me against these false charges - I have to work with the phones - again and again to get hold of your firm - which was never there.
I am already fighting. I will write in 100+ review places in the web, Better Business Bureau, THE STATE BAR OF CALIFORNIA, and in similar places in NY and all other places - just so that people are aware of your two face!
Waiting for a seven day period - so that you can re-think and we can amicably solve this issue.
No representation should translate into no work done - as it is in this case. You have no idea how much distress your answering service and voicemail wait have caused me!
Even when Audrey assured me that I will get my money refund in 4-5 days, I was more interested in getting a fighting response on behalf of me by your firm. (you can ask her that!)
The case is still on, the next date is Aug 02. I do not want Mr. Wooden. Send me a new lawyer and case worker who talks to me and has a plan ready to fight which is not a last minute surprise or compromise to me !!! That's how an honest lawyer/law-firm makes money ...as you have claimed it's not an hourly service!
Represent me in Aug 2, White Plains, NY (IDVC System) but prior to that, run it by me! - OR give me my money back. If you fight -as your messages and advs. (claim on my behalf), I am more than willing to be with you !!!
I request you for the last time, to re-consider your response.
Thanks and Regards,
PS: Please respond with-in 7 days as reqeusted through Audrey as well.
This is what I wrote ... Calling and challenging them again to represent me in the fortcoming Aug 2 Court Date ....
What do you think they would do ?
This is what he wrote back .... I think he should be representing me as he seems to be a nice, responsive person unlike the people who talked on his behalf so far.
Thanks for your help and I will accpet your answer now.
From: XXXXX@XXXXXX.XXX [mailto:XXXXX@XXXXXX.XXX] On Behalf Of Michael Terani Sent: Thursday, July 07, 2011 2:36 PM
To: Roy, Sudip [ICG-IT]
Subject: Re: Legal Representation
Although you have already received a written response and we are not obligated to respond to you at this time, we will do so in an effort to maintain a respectful relationship. First and foremost, please understand that you have the right to contact any organization, including the state bar(s), BBB, your financial institution and any other entity that will listen to you. Also understand that your threats of frivolous complaints and negative reviews have been documented by your generous emails, and they have not been taXXXXX XXXXXghtly. This law firm will be prepared and willing to defend itself, and moreover, seek civil action for any potential damages caused by your retaliatory actions. This law firm has never had any complaints successfully filed with any state bar or organization and that is a direct result of our genuine concern for our clients and our strong focus on the professional rules of conduct and ethics. Per your emails, I understand that although you are frustrated with Attorney Wedeen, you would be willing to have another one of our of counsel attorneys represent you at your next hearing. Unfrotunately, we don't feel that is a wise option. You have had two competent and skilled criminal attorneys work on this matter and you have falsely accused them both of wrongdoing. As a result, this law firm will not be representing you in any legal proceeding. Furthermore, as you have already been informed in writing, per our agreement, you are not entitled to a refund. You may refer to the letter that was sent to you a few days ago if you are still confused as to why. Nonetheless, in an effort to resolve this matter amicably - and ONLY for that reason - this law firm is willing to refund you $2,000.00. Just to be absolutely clear: Our refund offer is ONLY a showing of good faith to help you and should not be taken as an admission of fault in any way. This money is not owed to you. Your threats have not been taXXXXX XXXXXghtly, however, they did not persuade us in our decision whatsoever. Again, you have the right to publish any negative reviews you wish - as we have the right to take any legal action available to us thereafter.
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