I got an email from charter giving me notice of copyright infringement
via the bittorrent protocol, included with was a detailed list of files that have been allegedly illegaly downloaded. The firm, if you should call it that, seems to be offering a pre-settlement offer, though they do not list the actual offer without me going to their site and inputting a "case number" and password, which to my knowledge are more numerous than just a single case #XXXXX What are my rights, is this a scam, and what should I do? More details included below:
[from the email]
...If you fail to respond or settle within the prescribed time period, the
claim(s) will be referred to our attorneys for legal action. At that point
the original settlement offer will no longer be an option and the amount
will increase as a result of us having to involve our attorneys.
Nothing contained or omitted from this correspondence is, or shall be deemed
to be either a full statement of the facts or applicable law, an admission
of any fact, or waiver or limitation of any of the [REDACRED]'s rights
or remedies, all of which are specifically retained and reserved.
The information in this notice is accurate. We have a good faith belief that
use of the material in the manner complained of herein is not authorized by
the registered copyright owner, its agent, or by operation of law. We swear
under penalty of perjury, that we are authorized to act on behalf of
Copyright Enforcement Agent