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I am being harrased by a collection company for payment for Vensure International. They borrowed the money from this company. I did not receive a cent, services from them, or even a simple telephone call. I had asked to be removed from their scam, but no one will give me the courtesy of a phone call to resolve this mess. They suck you in and then forget about you. They get what they want with their scams and especially for senior citizens. I am in Canada and have no recourse for this company. There is a complaint with the BBB of that state, but so far I have not had a reply back from them. The Loan company keeps calling me for payment, but I refuse since I did not receive any services from Vensure. I told them to collect from Vensure since they were the ones who borrowed from them. What is my recourse to get rid of this company and the loan company who is on my back.?
Optional Information: State/Country relating to question: Canada Already Tried: Have sent a complaint to the BBB of the state where Vensure International is located. Also explained the situation with the loan company who keeps calling me about payments.
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Good Afternoon -
I'm sorry that you have been taken advantage of.
The BBB, in the United States, is a private organization. It really can't do anything if a company isn't a member and hasn't agreed to abide by their rules. In this case, it has rated Vensure as a B-, see, e.g., http://www.bbb.org/utah/business-reviews/computer-software-services/vensure-international-in-west-jordan-ut-22291579
However, since you are dealing with a California corporation that is trying to collect from you, the California Department of Consumer Affairs can help. As a senior citizen, what you are describing would be considered elder abuse, http://www.dca.ca.gov/consumer/seniors/health_welfare.shtml - so follow the instructions for reporting elder abuse.
Also, debt collectors in the United States have to comply with the Fair Debt Collection Practices Act, which is here: http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf
That publication has information on how you can report and receive assistance with unfair debt collection practices.
Good luck!
Experience: Trial Lawyer, 15 Years Experience
This deposit of 30$ canadian is the only amount that will be taken from my credit card, or is there more money?
I have filed a complaint with the Consumers Department of California.