Hi - my name is XXXXX XXXXX I'm a litigation attorney here to assist you.
If repairs can be made just to the problem areas, that's all you should expect them to offer in terms on money to pay for repairs. If that's not acceptable to you, your only option will be to sue the company for the damage and demand a complete replacement of the flooring.
An insurance company is always going to want to settle as cheaply as possible, so I would recommend that you have a flooring contractor give you an estimate of what it would cost to sand and re-stain the areas so you'll know what cost you're looking at.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).