My name is XXXXX XXXXX I am one of JustAnswer's attorneys. I'll be helping you resolve your matter today.
Well, it depends. Arbitration is by law a neutral third party whose's decision is legally binding. Problem is, if the insurance
company picks the arbitrator for all of their cases as a standard contract
clause, how neutral can that arbitrator really be? My advice: accept arbitration ONLY if YOU get to pick the arbitrator, and go here to do so:http://california.uscity.net/Arbitration/KNOW that if you feel that the arbitrator is NOT neutral, the Judgement is VOID and you can pursue the matter in court and set aside the arbitrator's judgment is you convince the Court it was not neutral.In answer to your next question:It's protocol for SOME insurance companies - not all.Finally, yes, you collect ALL damages if you win, including legal fees and attorney fees, AND out of pocket expenses.
Best of luck in your matter. I'm here if you need any more clarification or follow up info.
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