You could file a motion to dismiss based upon improper service. The burden would be on the plaintiff, to show you were served. If they cant do this, the case will be dismissed without prejudice and they will have to properly serve you. Once properly served, you need to file an answer to the complaint and admit or deny the allegations. Moreover, any defenses you have can be raised and if you have a valid cause of action, it can be asserted at that time.
Respond to the complaint in the same manner that it was presented to you. It should be numbered 1, 2, 3, 4 etc, so you need to answer each allegations. As far as defenses, you need to read the rules of civil procedures and Florida Statutes to find what applies to the facts of your case and incorporate it as well. Try going to the law library at your local courthouse, as they normally have forms and books that can help you get an idea of what it needs to look like.
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