Recent Feedback
I have a dispute with the hole over "no show" fees. At the time of the visit hotel management told me that they would waive the charges, however they went ahead and charged my credit card. They provided affidavits to the credit card company saying that they have discussed these charges with me. This is a complete lie. I would have never left the hotel without the resolution. They did tell me at the time of my visit that the "no show" charges will not apply. I want to take them to the small claim court. Before I left the hotel I asked the clerk to go over all the charges that I would be responsible for. He told me that the only charges that I would be responsible for are the charges for the night that I actually staid. Several days later I discovered that the hotel charged by card for "no show" fees. i have contacted the hotel and they said that they informed me about the late fees during my visit, which is a lie. I would have never staid there is this was the case. I have disputed
The problem you are going to have here is that they did not give you anything in writing waiving the fees, so now it would be your word agains theirs assuming the court will even allow the testimony of the oral agreement (since the Parol Evidence Rule prevents introducing oral agreements to change the nature of a written agreement). Assuming you can get the oral agreement heard by the court, then you would need more evidence than just your word that they agreed to waive those charges. The copy of the bill you paid not showing those charges would be such evidence to support your contentions.
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