Recent Feedback
I just turned in a leased vehicle in NYS and leased a new vehicle from the same dealership and car company (Mini). It was actually turned in early as there was a new deal going on at the time for leases. The inspection was done at the dealership the day after we dropped it off. We were assured that they (the dealership) would be contacted if there was any excess wear and tear on the vehicle. And we turned it in without any damage we were aware of. In fact, we had the car detailed 2 days before we turned it in and we specifically asked the detailer to let us know of any damage. 2 weeks later we received a bill from Mini Financial for $400 with our only recourse toward contesting the bill being an independent inspection of the vehicle. Which we no longer have. The vehicle inspection report was not signed by us. Legally, since we are not in a position to contest the claim via an independent inspection, is there anything else we can do here?
Tough situation. Legally, your options are limited. However, ethically you were not treated fairly. I would write a certified letter to the dealership, the manufacturer, and leasing company, et cetera, asking them to reconsider your situation. Discuss the facts in detail. indicate that you plan to contact the better business bureau and related entities and inform them of your unfair treatment. Indicate that it was solely their unfair delay and the misrepresentation of their agents that led to this issue and prevented you from exercising your rights under the contract. This usually works.
Experience: Trial Attorney, licensed in FL, GA, & AL. Rated 10 / 10 by avvo.