DearCustomer- You can sue if you wish but I do not believe you have a good cause of action. Lost wages are damages that flow from negligence in cases involving injury. They are a foreseeable occurrence in the case of injury however you would really be stretching the point that you actually lost work over some product dispute that could have been handled during the time you were off of work.
The fact that you used work time to try to resolve the issue was your choice unlike being unable to work due to an injury. So, yes you can sue but I don't believe there is any reasonable chance of recovery of the "lost wages".
David Kennett - JD - Attorney at Law
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