I recommend you go directly to the DMV
in GA, they control this
From the website:
We are far from finished. I promise that DDS will continue to find new and innovative ways to provide excellent customer service in the most efficient and convenient way possible. Thank you for your continued support, and we look forward to serving you.
Board of Driver Services
DDS MISSION STATEMENT
To continuously be the most customer-focused, results-driven, best managed organization by instilling values and demonstrating that "We C.A.R.E." while ensuring public trust and safeguarding the integrity of our services.
Values - "We C.A.R.E."
Communication - Provide information in a consistent, courteous manner.
Accountability - Empower employees
and measure our performance.
Respect - Listen attentively and assist customers in a timely and professional manner.
Ethics - Demonstrate integrity and honesty in our actions and decisions.
Department of Driver Services
Post Office Box 80447
2206 Eastview Parkway
Conyers, Georgia 30013
Office:(NNN) NNN-NNNNbr />
I think if you go to the head of the department and explain this maze you have found youself trapped in they can help.