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I have an atm card through EBSG bank, there customer ...

 
 
 

Customer Question

I have an atm card through EBSG bank, there customer support number does not work, I cannot wothdrawal my money out of the atm. It has been 2 months now and I have emailed the company with no response.

Submitted: 1396 days and 14 hours ago.
Category: Legal
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
mason city, Iowa

Already Tried:
email and calling customer service(does not work)

 
 
 
 
 
 

Accepted Answer

DearCustomer- I have included the contact area of the EBSG Bank website for your convenience. It is the only way I know of to contact the bank if their phone is not working. You indicate you cannot get your money but you didn't indicate if this was a credit card or a debit card. If it is credit then, of course there may be a problem with the account. If it is a debit card then the money actually belongs to you and you have a right to the funds.

Sometimes there are various holds put on credit cards and the availability of credit is entirely up to the lender. Until you can make contact with EBSG there is really nothing you can do of a legal nature unless, like I said, this is a debit card.

David Kennett - JD - Attorney at Law

https://www.ebsg.net/www-ebsg/contact.jsp

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Expert: Dave Kennett
Pos. Feedback: 99.4 %
Accepts: 9145

Lawyer (JD)

25 years experience in general law, including real estate, criminal, traffic, and domestic relations

 
 
 
 
 
 
1396 days and 13 hours ago.

Customer Reply

Reply to Dave Kennett's Post: this is not a credi card and in fact EBSG states you should treat this card like cash. I hae used the link yo sent numerous times with no response.

 
 
 
 
 
 
Posted by Dave Kennett 1396 days and 13 hours ago.

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