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You apparently have collision coverage from your own company, but they are paying $2,000 minus the $500 or $1,500.00. Your company will pursue the other driver's company (or the driver personally if he is not insured) for as much of the $2,000.00 as it can. If it was totally the other driver's fault, and his company agrees, your company will get $2,000.00 and give you the 500 back. If it was partly your driver's fault....it will be resolved proportionally. For instance, if it was 50-50, your company will collect $1,000, and give you 250.
No...if your driver was 100% at fault as concluded realistically by the two insurance adjusters, you will get $0 back of your deductible. That determination, however, is between the two companies only. You can sue the other driver personally for the $500 and his company will provide a lawyer to defend. BUT if the reality is that your driver is at fault, you will be wasting time and money in court. Sorry.
What part of your question did you need further help with?