you've got a lemon.
If the problem is a substantial defect or condition that recurs or still exists after the third repair attempt, notify the manufacturer by certified mail, return receipt requested, of the need to repair the defect or condition on their fourth attempt. This notification procedure is not required under the Lemon Law, but does serve as notice to the manufacturer of your intentions.
If the manufacturer fails to correct any substantial defect or condition following your written notification, the manufacturer must either refund the full purchase price-plus any reasonable expenses directly incurred because of the vehicles condition-or provide an identical or reasonably equivalent replacement vehicle. If the vehicle is bought back, the manufacturer can deduct an amount for the use of the vehicle calculated on the odometer reading at the time of repurchase.
Be prepared to produce:
If you think you are entitled to a refund or replacement and your manufacturer is unwilling to provide either remedy, you must first submit your dispute to a state-certified dispute settlement program approved by the Montana Department of Commerce. Contact:
Montana Department of CommerceNew Motor Vehicle Warranties AdministratorXXXXXbr />PO Box 200501Helena MT(NNN) NNN-NNNN/p>
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).