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Durable Power of Attorney allows you to handle medical billings and such. Power of Attorney is very limited.
I see no reason that they would have taken the 2000 out of her account. It also appears they have the Durable Power to do this if they were able to get into her account. This may be a billing procedure as well that was set up at the time she went in.
Your mother is allowed 2000 in cash assets. that is the maximum and it would appear this is an accident that needs to be checked on. If the Social Security went to her account instead of the nursing home then this may be the reason they deducted her account. I see no reason for them to deduct this so check on it asap.
You need to clear this up and find out.
how they are able to access her account as such.
And why the Social Security payment was made to her instead of the nursing home.
If your mother is competant you may wish to have her sign a durable power of attorney. This will also allow you to take care of her things after her death when that occurs.
Let me know if you need further assistance.
Then I see no reason for them to deduct 2k out of her account unless money was back owed. But after 5 years time this would be unlikely. Nursing homes are notorious for accidents and mis charges.
If you had the Durable Power of Attorney then you could be handling all of this yourself. But go to the office and have them fully clarify the situation of the 2000. I still do not understand how they have such access to her account. Unless this was the way it was set up. Most families elect to not allow the nursing home to handle funds this way. Spouse or other family members normally have a joint account with the POA and pay these monthly bills. This helps stop any over payments or taking of funds.
Let me know is this has cleared anything up for you as i will be glad to further assist you.