How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

My sound bar says it's up too 100% but I have no sound on

Customer Question

Hi, my sound bar says it's up too 100% but I have no sound on games, videos, etc.
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: windows 10 I think
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no and none
JA: Anything else you want the computer expert to know before I connect you?
Customer: that's it...thank you
Submitted: 12 days ago.
Category: Laptop
Expert:  PC_Wizzard replied 12 days ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you have laptop with internal speakers or a desktop with external speakers?

Expert:  PC_Wizzard replied 12 days ago.

Did you try to re install the sound driver yet?