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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop top you used to worked no it dont, is it on the

Customer Question

my laptop top you used to worked no it dont
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: is it on the bottom
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: it has a virus
Submitted: 11 days ago.
Category: Laptop
Expert:  Dan replied 11 days ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Is it giving you any indication of what type of virus?

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