How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

My aspire all in one has lost its touch screen ability,

Customer Question

my aspire all in one has lost its touch screen ability
JA: What's the make/model of your device? How old is it?
Customer: Aspire Switch 10 its about 16 months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: its been about a month now I have been hyaving problems with the volume and I have been concentrating on that so no I haven't used any troubleshoors
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't think so
Submitted: 3 months ago.
Category: Laptop
Expert:  Tim replied 3 months ago.

Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

When is the last time this was working properly?

Related Laptop Questions