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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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It's dropped on the floor.The light still flashing.But

Customer Question

It's dropped on the floor.The light still flashing.But couldn't move the arrow at all.
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: satellite c55-b5100
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  Tim replied 1 month ago.

Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

SO you dropped your laptop -=( ?