I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please first let me know what exactly you are trying to achieve? Do I understand right that you are using two screens and can´t pull 2 documents on one screen?
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,