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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I am certifying a document. Is there a way I can pull up

Customer Question

Hi I am certifying a document. Is there a way I can pull up both documents on the same screen? I have a HP Notebook, with an I3 chip. (Never again!)
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: It is approximately 2 years old. the serial number is ***** I subscribe to the Geek Squad Service.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is the frst time I have tried side by side.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not at the moment. Thanks, Pearl.
Submitted: 9 days ago.
Category: Laptop
Expert:  Lorenz Vauck replied 9 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know what exactly you are trying to achieve? Do I understand right that you are using two screens and can´t pull 2 documents on one screen?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck