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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My backlight has gone out on my P400 Touch laptop, Lenovo

Customer Question

My backlight has gone out on my P400 Touch laptop
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Lenovo P400 Touch standard lenovo system
JA: Have you installed any updates recently?
Customer: No not recently...the F11 and F12 are working
JA: Anything else you want the computer expert to know before I connect you?
Customer: No..
Submitted: 5 months ago.
Category: Laptop
Expert:  michelleclive replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 5 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know when you could be online so that we can get started to fix this.

How old is the unit?