How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

My laptop wont let me in to my laptop to get on line im

Customer Question

my laptop wont let me in to my laptop to get on line im using my friends to contact you
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: dell apple windows 10
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i just need to get into my computer by using old password *****
Submitted: 14 days ago.
Category: Laptop
Expert:  Dan replied 14 days ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Is this your Windows password ***** isn't working?