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bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 393
Experience:  CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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I have an ASUS laptap that fails to start. It says "A recent

Customer Question

I have an ASUS laptap that fails to start. It says "A recent hardware
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: error code 0xc000185 serial #EANLBC063788426
JA: Have you installed any updates recently?
Customer: No, I cant get on.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Laptop
Expert:  technicalcat replied 5 months ago.

Hello, and thank you for using this service.
I will help you now.

What is the model of this laptop?

Customer: replied 5 months ago.
ASUS model #X205T
Customer: replied 5 months ago.
anyone there?
Customer: replied 5 months ago.
Wondering if you have come up with an answer to my laptop problem?
Expert:  bbao replied 5 months ago.
What's the Windows version? Is the 0xc000185 error on a blue screen?

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