My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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What's your acer laptop model?
1: Click Start
2: type dxdiag press enter key
Check system model
Are you still there
Could you mention what port is there for Laptop?
Is it HDMI
If I am right, this is the problem you are facing...
Your Laptop has HDMI port but the monitor which is purchased is having VGA / DVI Port. Hence you are unable to connect VGA/DVI cable to your laptop and you have stuck..
AM I right?
If that's the case we could solve this by having a HDMI to DVI cable..
Using this cable we can connect HDMI jack to LAPTOP port and DVI jack to DVI port on monitor
You can either purchase it locally or click below link for online purchase
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I am happy to assist if you still have query, you may use below box to respond