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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 36053
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I can't print with my hisense chromebook it worked before,

Customer Question

i can't print with my hisense chromebook it worked before
JA: What's the make/model number of your printer? How old is it?
Customer: canon mg 2955
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: i don't remember because i don't use the printer much
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Laptop
Expert:  Richard replied 5 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Chromebook and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Chromebook and print.

Let me know the results please

Thank you

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