I would be glad to help.
To begin, is your remote able to control any of your TV functions?
I'm sorry I'm not available for video chat at this. Also our site doesn't have alot of experts that can provide this service at this time. If you'd like I can open the question to see if any would be available to provide this service, but I suspect it may take a long time to meet this request. I would be happy to continue providing chat based support if you would prefer this option instead.
OK, I will opt out and see if another expert is willing to do a video chat for this issue.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
I'm a tv expert and can help with this.
Are you having trouble with the original remote that came with the tv not working, or some other remote?Or are you just needing help with setting the tv up for the first time?