Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I think the first thing to check is your Wireless light. Make sure it is green, not red. On many Toshiba laptops, you have a switch, sliding switch, next to the wireless indicator... in one position, wireless won't work. In the other position, it will (and the wireless light changes color to match.)
Does that help, is that the problem?
OK. That might be best, ***** ***** case is difficult and you have priorities of time and/or of preference.
Thank you for trying JustAnswer.com. Good luck with the laptop's wireless.