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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Happy New Year what I would like todo is when I log on I am

Customer Question

Happy New Year Charles what I would like todo is when I log on I am the administer. Thank You
JA: Have you tried having password ***** directions emailed to you?
Customer: Brian Lrster
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No I have not.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Laptop
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 4 months ago.
Connect with you remotely to troubleshoot the issue directly yes you may.
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 4 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 4 months ago.
I already paid the $38.00
Expert:  Kamil Anwar replied 4 months ago.

The $39 is for remote service, if you want me to connect and do this for you, else we have to continue here.

What is the email address you cannot login to?

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